Quick answer: Oreem provides 24/7 roadside assistance in Bahrain — towing, battery boost, tire change and more, dispatched quickly and affordably to wherever you are.
Battery
Tyres
Towing
Key
Patrol
Choose Your Service
We provide the fastest roadside assistance in Bahrain, 24/7, at the best prices. Whether you need towing, petrol, an oil change, a jump start, a flat-tire fix, a lost key, or winching, we are ready.
Oreem roadside assistance Bahrain
At Oreem, we know that accidents and breakdowns can happen at any hour. Maybe you had an accident. Maybe your car broke down in the street. Or maybe you just need to move it somewhere else. In any case, the Oreem Bahrain app comes in handy. We connect you with a tow truck driver and send the help you need, day or night, wherever you are, at the best prices. In short, Oreem gives you fast, reliable, and affordable service around the clock.
TOWING | VEHICLE TOWING | TOWING SERVICE
You get roadside help with a single click, any time. In fact, our service runs 24/7, seven days a week.
OUT OF PETROL | DELIVERY AND FILLING | OIL CHANGE
Run out of petrol? Just open the Oreem app and wait a few minutes in your car. Our drivers will bring fuel to you, wherever you are. Also, many people are too busy with work to change their car oil. So Oreem changes it for you on the spot.
JUMP START | DEAD BATTERY | BATTERY REPLACEMENT
Oreem drivers can check your battery and jump-start your car. Moreover, if the battery is dead or needs replacing, we fit a new one on the spot.
FLAT TIRE | TIRE CHANGE
We also fit your spare tire. Don’t have a spare? Don’t worry. We can tow your car to wherever you want it fixed or replaced.
LOST KEY | LOCKED OUT
Many people have locked a key inside the car, or worse, lost their only copy. Luckily, Oreem can unlock the car. Moreover, we can make a new key copy if you need one.
WINCHING | VEHICLE STUCK
Stuck in a ditch and need a winch? Our drivers handle every situation, whether your car is stuck in a ditch or in mud.
ESTIMATED ARRIVAL TIME
For Oreem, nothing matters more than saving customers time and effort. In fact, Oreem runs a wide network of towing providers. As a result, vehicles arrive fast, fix the problem, and move your car where you need it. Meanwhile, you track everything from the app. You see the driver name and number, the arrival time, and live updates. You can even rate the service.
At Oreem, we know how hard it is to find a tow truck driver at the right time, place, and price. Therefore, we make the whole process simple. In short, Oreem connects tow truck drivers with people who need towing, all within a click.
We help with breakdowns, flat tyres, battery jump-starts, fuel delivery, and towing. In short, we get you moving again.
Yes. Our team works day and night across Bahrain. So help is always one call away.
We send the nearest unit quickly, often within minutes. First, you contact us. Then help heads straight to you.
We come and jump-start it on the spot. Also, if needed, we tow your car to a nearby garage.
We cover the whole island. Whether you are in Manama, Riffa, or Muharraq, help can reach you fast.
Thousands of customers and stores across Bahrain and the GCC trust Oreem for fast, reliable delivery and international shipping.
Speak to Oreem
Have questions?
Get answers.
I need help with my package
Where’s my package?
You can track your package easily through the WhatsApp message you received from Oreem.
If you haven’t received a tracking link yet, it means your shipment is still being prepared by the merchant. Once it’s ready for dispatch, you’ll automatically receive a WhatsApp notification with real-time tracking updates.
How can I cancel my shipment?
To cancel your shipment, please send an email to support@oreem.com
with your order reference number and the reason for cancellation, so our Bahrain support team can process your request quickly.
How can I update my address?
You can update your address on the tracking link we’ve sent you through the WhatsApp message you received.
I have some feedback!
We’d love to hear your feedback, whether it’s good or bad. It helps us improve big time. Please drop us an email at support@oreem.com
overview
What is Oreem?
Oreem is an e-commerce enabler that can help you create a seamless post-purchase experience for your customers with safe & secure fulfillment and super-fast last-mile delivery options
How does it work?
Register to one of the Oreem subscription plans, plug in an order and let Oreem fulfill & deliver or just deliver your products to your customers across the Bahrain and the world.
How do I know if Oreem is right for me?
If you’re a business owner that wants to create a better post-purchase experience for your customers with easy integration to your shopfront, warehousing & fulfillment, fast delivery and a headache-free experience, then Oreem is right for you.
How do I sign up to Oreem?
Click here to check out the different plans we have, subscribe and start your journey in a few minutes.
delivery
What delivery options do you offer?
Basically, with Oreem, you can reach the whole world. We offer same day, next day, and 2–4 hour delivery options within Manama and other major areas in Bahrain. We also offer express international delivery to anywhere in the world.
What types of vehicles does the Oreem fleet use?
Specifically, our fleet includes motorbikes, cars, and vans. Motorbikes reach destinations quickly, cars are ideal for temperature-sensitive items, and vans are used for bulkier packages. For international shipments, we only ship by air.
What are the delivery fees?
Generally, our pricing is transparent, and we offer subscription plans suitable for all types of businesses. You can check the available plans here.
Does Oreem provide payment on delivery (COD)?
Yes. Oreem accepts various payment methods including cash or card on delivery, as well as payment links. Additionally, all contactless payment options are accepted, including Apple Pay, Google Pay, and Samsung Pay.
What are the charges for payment on delivery (COD)?
Payment on delivery is charged at 2.8%–2.9% of the total transaction amount depending on the plan you choose. For example, if Oreem collects BHD 10 on your behalf, a fee of BHD 0.28 will be deducted before transferring the remaining balance to you.
What regions/areas does Oreem cover?
We currently cover all governorates in Bahrain, including Manama, Muharraq, Riffa, Isa Town, Hamad Town, Saar, Budaiya, Sitra, Hidd, and Amwaj Islands. There are a few remote areas we don’t cover yet check these here.
International coverage
Specifically, Oreem ships from Bahrain to destinations around the world through express air delivery. Overall, our international network ensures fast, reliable, and secure global shipping.
How can my customers track their shipment?
Additionally, all customers receive a WhatsApp message with a tracking link where they can view live updates, update their address, make payments, or set delivery preferences.
Do you manage returns?
Yes. Returns are simple and can be requested in just a few clicks. Once a return is created, your customer will receive a notification with full details.
How are returns charged?
Returns are charged the same as deliveries — no extra fees apply. For example, if your delivery rate is BHD 1.5, the return will also cost BHD 1.5.
How can I contact customer support?
Certainly, you can reach our support team through the chat box on your Oreem dashboard or through WhatsApp integration.
Are there any areas Oreem does not cover in Bahrain?
Yes, a few remote or restricted areas may not be serviceable. You can check the list here.
Is there a weight limit for my packages?
Our standard pricing applies to packages up to 5 kg and 20x20x20 cm in size. Additional charges apply for heavier or larger packages.
Can Oreem help me ship internationally?
Yes, you can ship anywhere in the world with Oreem. Placing international orders is as easy as local deliveries.
Does my customer have to be present for delivery? What if they are not home?
If it’s a prepaid order and the goods are not perishable, the customer can request the courier to leave it outside their door. If it’s a COD order, the customer can pay online via the Oreem tracking page before requesting the same option. Otherwise, we’ll arrange a convenient time for delivery.
Are there any prohibited items that Oreem can’t deliver?
All items prohibited under Bahrain law, hazardous materials, and products that your business is not licensed to sell.
What happens if my customer is not available when the courier arrives?
Our couriers will attempt delivery up to three times if needed. If the customer is unavailable or refuses the shipment, it will be safely returned to you.
fulfillment
How does fulfillment with Oreem work?
Super easy! You’ll integrate your shopfront (Shopify, WooCommerce, Magento) with Oreem. We will store your inventory in our Bahrain warehouse, and once you get an order, we’ll pick, pack, and ship it to your customer anywhere in Bahrain or internationally.
Why should I choose fulfillment with Oreem?
Imagine getting new order requests and not having to worry about a thing. You’ll just need to focus on getting more orders in while Oreem takes care of the storage, packing, and delivery.
Do you provide packaging?
Yes, we provide standard polybag packaging for fulfillment. If you need us to use your own custom packaging, we are happy to accommodate.
How quickly can you fulfill orders?
Any orders placed before 12 pm are delivered on the same day across Bahrain. Any shipments received after that are delivered the very next day. International orders work the same way, but delivery time varies between 3–5 days.
What temperature-controlled storage options does your warehouse provide?
Our warehouse in Bahrain is fully temperature controlled at 22–25°C. We also have cold rooms (2–6°C) and freezer rooms (–20°C) that are ideal for sensitive cosmetics and food items.
Where is the Oreem warehouse located and what are the working hours?
The main Oreem warehouse is located in Hamad Town, Bahrain. Open daily from 9 am to 6 pm.
How can I track my inventory?
You’ll be able to keep track of your inventory at all times through the live database we share with you. It’s real-time, so you’ll always know what you have in stock. Our fulfillment team also takes regular stock counts, checks expiration dates, and notifies you once quantities are low.
Who can I contact in case of fulfillment related questions?
You can reach out to our customer support team through the chat box on your Oreem dashboard. We’ve integrated with WhatsApp as well, so that you can message us on the go.
Are there any prohibited items that Oreem can’t store and deliver?
All items prohibited under Bahrain law and any products that your business is not licensed to sell.
integration
How does integration help me?
When you integrate with Oreem, any new order you receive is transferred directly to the Oreem dashboard. That means you won’t have to plug in orders manually and avoid data input mistakes.
What integrations are available?
Oreem tech is API-based so it can connect to any API-based software. We have ready-made integrations with Shopify, WooCommerce and Magento that take only a few minutes to setup. You’ll be able to do it yourself without the need to hire any extra developers and it’s completely free.
Is it possible to create custom integrations?
Custom integrations are possible, depending on the complexity of the integration, additional charges may apply.
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