
Streamline your logistics operations with advanced technology, real-time tracking, and trusted fulfillment across Bahrain and the GCC.


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Get Your Logistics and Parcel Delivered!
We provide the fastest courier, logistics, and parcel delivery service in Bahrain and all over the world.
Thousands of customers and stores across Bahrain and the GCC trust Oreem for fast, reliable delivery and international shipping.

What is logistics?
Quick answer: Logistics is how Oreem plans, moves, and delivers goods across Bahrain and the GCC. In short, Oreem combines local delivery, international shipping, warehousing, and virtual USA and UK addresses, all tracked live in one app. So whether you are an individual or a business, Oreem moves your goods quickly, affordably, and on time.

The term comes from the military, where it described how armies moved equipment and supplies to troops. Today, however, businesses use logistics to move commercial products through the supply chain. In Bahrain, Oreem handles this end to end, from pickup to final delivery.
logistics vs. supply chain management
People often use the terms supply chain management and logistics interchangeably. In reality, though, they describe two different parts of the same process.
Logistics covers the activities inside a single company. For example, it handles buying materials, packaging, and delivering products to retailers. Supply chain management, however, covers a wider group of external partners such as suppliers, carriers, and warehouses.

Logistics types

Inbound Logistics
Inbound logistics moves incoming resources into your business. For example, it transports, stores, and receives the raw materials you need to make a product.
It can also be the delivery of goods you have in your inventory.
If your business deals in footwear, for example, inbound logistics will include the rubber for the shoes and the yarn to make the shoes.
Procurement drives inbound logistics. It involves sourcing and transporting raw material from the supplier to the buyer’s facility. It may involves managing suppliers, costs and inventory to ensure that the correct components are delivered to your factory in schedule because hundreds of parts are being brought in to make one final product.
Outbound Logistics
Outbound logistics delivers the right product to the right customer at the best price. Above all, it focuses on customer satisfaction.
If your business deals in footwear, the outbound logistics for your company will include the shipment of the final product, which could be sandals, shoes, or slippers to your customers.
The main goal here is customer satisfaction. The logisticians ensure that the product reaches the customer as safely and cost-effectively as possible.
Outbound logistics is a complex process, so it needs a strong distribution system. The channels and transport must support what the company promises customers, such as quick responses and high-quality service. Meanwhile, e-commerce keeps growing in retail. As a result, optimizing outbound flows matters more than ever. In fact, outbound logistics is a top focus for retail e-commerce. Companies like Amazon, Walmart, and Lazada prove this: they invest boldly in new technology and facilities to improve their logistics.


Reverse Logistics
Reverse logistics refers to the movement of products from the end-user back towards the origin in order to recover value or dispose properly. This includes collection, inspection, sorting and refurbishing of product..
It is likely that you have experienced it at least once: You order a product online, and it does not meet your needs. You can then request a refund of the product. This is demonstrated by a refurbished a mobile phone, the customer can return the phone that is defective during the warranty period to the carrier network, and then to manufacturing company for refurbishment. First, the company inspects the phone and replaces the faulty parts or software. Then, a technician labels it with a serial or model number for reselling. Finally, the customer resells the refurbished phone, which creates extra value for the company.
what is logistic management?
Basically, transport and warehouses are two of the main logistical functions.
Generally, logistics management organizes and optimizes how products move between stores and customers. It covers transport by air, rail, road, and sea.
Additionally, warehouse management involves inventory management and fulfillment, utilizing Warehouse Management Systems (WMS) to track the movement and storage of goods. Similarly, Transportation Management Systems (TMS) are used for managing transportation needs.
Additionally, customs management is part of logistics, dealing with the documentation required for compliance with government regulations when products cross borders.
Soon, Artificial Intelligence (AI) and autonomous vehicles will play a significant role in logistics, helping track packages and solve transportation issues, with driverless trucks, forklifts, and drones expected to become more common in warehouses and on roads.


Logistics components.
Overall, the management of logistics can involve some or all of the following business functions, including:
Why logistics is Important?
Delivering packages on time and intact has always been crucial across the supply chain. Many small businesses focus on developing and producing their products. However, if they cannot get those products to customers, the business itself is at risk. This is exactly the role logistics plays.
However, logistics can also impact other aspects of business, too.
The more quickly raw materials can be bought or transported and then stored until needed the more profitable a business will be. Ultimately, the coordination of resources that allows for the timely delivery and use of raw materials can be the difference between a successful or unsuccessful business.
On the other hand, on the side of the customer when products can’t be manufactured and delivered on time and customers are not satisfied, it can affect their satisfaction and negatively impact the profitability of a business and its the long-term viability.
Distributors, suppliers, manufacturers, and retailers have all had to improve their logistics. Customers now expect faster, more convenient delivery of more products. As a result, these companies also connect their systems better to gain clearer visibility into the supply chain.


The difference between supply chain and logistics management
Logistics management is an essential part of supply chain management (SCM). People often use the two terms interchangeably. However, logistics focuses on moving materials and goods as efficiently as possible. SCM, on the other hand, covers much more. It includes demand planning, sales and operations planning, and supply chain execution, along with strategic sourcing.
We sometimes use the terms inbound and outbound logistics to describe goods moving into or out of a facility. Reverse logistics is another key type. It covers sending a product back for servicing, refurbishing, decommissioning, or recycling.
Logistics is the planning and moving of goods from one place to another. In short, it covers storage, transport, and delivery.
We handle local delivery, international shipping, warehousing, and fulfillment. So you get one partner for the whole chain.
Yes. We serve online stores, retailers, and companies. Therefore, you can scale without building your own fleet.
Yes. We ship across the GCC and worldwide with customs handled. Also, we track every shipment from pickup to delivery.
First, contact us on WhatsApp. Then we tailor a plan to your needs. Finally, we move your goods.

Speak to Oreem
Have questions?
Get answers.
I need help with my package
Where’s my package?
You can track your package easily through the WhatsApp message you received from Oreem.
If you haven’t received a tracking link yet, it means your shipment is still being prepared by the merchant. Once it’s ready for dispatch, you’ll automatically receive a WhatsApp notification with real-time tracking updates.
How can I cancel my shipment?
To cancel your shipment, please send an email to support@oreem.com
with your order reference number and the reason for cancellation, so our Bahrain support team can process your request quickly.
How can I update my address?
You can update your address on the tracking link we’ve sent you through the WhatsApp message you received.
I have some feedback!
We’d love to hear your feedback, whether it’s good or bad. It helps us improve big time. Please drop us an email at support@oreem.com
overview
What is Oreem?
Oreem is an e-commerce enabler that can help you create a seamless post-purchase experience for your customers with safe & secure fulfillment and super-fast last-mile delivery options
How does it work?
Register to one of the Oreem subscription plans, plug in an order and let Oreem fulfill & deliver or just deliver your products to your customers across the Bahrain and the world.
How do I know if Oreem is right for me?
If you’re a business owner that wants to create a better post-purchase experience for your customers with easy integration to your shopfront, warehousing & fulfillment, fast delivery and a headache-free experience, then Oreem is right for you.
How do I sign up to Oreem?
Click here to check out the different plans we have, subscribe and start your journey in a few minutes.
delivery
What delivery options do you offer?
Basically, with Oreem, you can reach the whole world. We offer same day, next day, and 2–4 hour delivery options within Manama and other major areas in Bahrain. We also offer express international delivery to anywhere in the world.
What types of vehicles does the Oreem fleet use?
Specifically, our fleet includes motorbikes, cars, and vans. Motorbikes reach destinations quickly, cars are ideal for temperature-sensitive items, and vans are used for bulkier packages. For international shipments, we only ship by air.
What are the delivery fees?
Generally, our pricing is transparent, and we offer subscription plans suitable for all types of businesses. You can check the available plans here.
Does Oreem provide payment on delivery (COD)?
Yes. Oreem accepts various payment methods including cash or card on delivery, as well as payment links. Additionally, all contactless payment options are accepted, including Apple Pay, Google Pay, and Samsung Pay.
What are the charges for payment on delivery (COD)?
Payment on delivery is charged at 2.8%–2.9% of the total transaction amount depending on the plan you choose. For example, if Oreem collects BHD 10 on your behalf, a fee of BHD 0.28 will be deducted before transferring the remaining balance to you.
What regions/areas does Oreem cover?
We currently cover all governorates in Bahrain, including Manama, Muharraq, Riffa, Isa Town, Hamad Town, Saar, Budaiya, Sitra, Hidd, and Amwaj Islands. There are a few remote areas we don’t cover yet check these here.
International coverage
Specifically, Oreem ships from Bahrain to destinations around the world through express air delivery. Overall, our international network ensures fast, reliable, and secure global shipping.
How can my customers track their shipment?
Additionally, all customers receive a WhatsApp message with a tracking link where they can view live updates, update their address, make payments, or set delivery preferences.
Do you manage returns?
Yes. Returns are simple and can be requested in just a few clicks. Once a return is created, your customer will receive a notification with full details.
How are returns charged?
Returns are charged the same as deliveries — no extra fees apply. For example, if your delivery rate is BHD 1.5, the return will also cost BHD 1.5.
How can I contact customer support?
Certainly, you can reach our support team through the chat box on your Oreem dashboard or through WhatsApp integration.
Are there any areas Oreem does not cover in Bahrain?
Yes, a few remote or restricted areas may not be serviceable. You can check the list here.
Is there a weight limit for my packages?
Our standard pricing applies to packages up to 5 kg and 20x20x20 cm in size. Additional charges apply for heavier or larger packages.
Can Oreem help me ship internationally?
Yes, you can ship anywhere in the world with Oreem. Placing international orders is as easy as local deliveries.
Does my customer have to be present for delivery? What if they are not home?
If it’s a prepaid order and the goods are not perishable, the customer can request the courier to leave it outside their door. If it’s a COD order, the customer can pay online via the Oreem tracking page before requesting the same option. Otherwise, we’ll arrange a convenient time for delivery.
Are there any prohibited items that Oreem can’t deliver?
All items prohibited under Bahrain law, hazardous materials, and products that your business is not licensed to sell.
What happens if my customer is not available when the courier arrives?
Our couriers will attempt delivery up to three times if needed. If the customer is unavailable or refuses the shipment, it will be safely returned to you.
fulfillment
How does fulfillment with Oreem work?
Super easy! You’ll integrate your shopfront (Shopify, WooCommerce, Magento) with Oreem. We will store your inventory in our Bahrain warehouse, and once you get an order, we’ll pick, pack, and ship it to your customer anywhere in Bahrain or internationally.
Why should I choose fulfillment with Oreem?
Imagine getting new order requests and not having to worry about a thing. You’ll just need to focus on getting more orders in while Oreem takes care of the storage, packing, and delivery.
Do you provide packaging?
Yes, we provide standard polybag packaging for fulfillment. If you need us to use your own custom packaging, we are happy to accommodate.
How quickly can you fulfill orders?
Any orders placed before 12 pm are delivered on the same day across Bahrain. Any shipments received after that are delivered the very next day. International orders work the same way, but delivery time varies between 3–5 days.
What temperature-controlled storage options does your warehouse provide?
Our warehouse in Bahrain is fully temperature controlled at 22–25°C. We also have cold rooms (2–6°C) and freezer rooms (–20°C) that are ideal for sensitive cosmetics and food items.
Where is the Oreem warehouse located and what are the working hours?
The main Oreem warehouse is located in Hamad Town, Bahrain. Open daily from 9 am to 6 pm.
How can I track my inventory?
You’ll be able to keep track of your inventory at all times through the live database we share with you. It’s real-time, so you’ll always know what you have in stock. Our fulfillment team also takes regular stock counts, checks expiration dates, and notifies you once quantities are low.
Who can I contact in case of fulfillment related questions?
You can reach out to our customer support team through the chat box on your Oreem dashboard. We’ve integrated with WhatsApp as well, so that you can message us on the go.
Are there any prohibited items that Oreem can’t store and deliver?
All items prohibited under Bahrain law and any products that your business is not licensed to sell.
integration
How does integration help me?
When you integrate with Oreem, any new order you receive is transferred directly to the Oreem dashboard. That means you won’t have to plug in orders manually and avoid data input mistakes.
What integrations are available?
Oreem tech is API-based so it can connect to any API-based software. We have ready-made integrations with Shopify, WooCommerce and Magento that take only a few minutes to setup. You’ll be able to do it yourself without the need to hire any extra developers and it’s completely free.
Is it possible to create custom integrations?
Custom integrations are possible, depending on the complexity of the integration, additional charges may apply.